Are your products new? What is the condition?
Esthetically, some items may have some slight signs of wear and tear due to being used in healthcare facilities prior to arriving in our warehouse.
What is the warranty on your products?
Is my product still under warranty?
Your product warranty starts once the product has been delivered.
Rigid and Flexible Scopes:
30-Days after delivery
All other equipment:
90-Days after delivery
What shipping methods do you offer?
We have a few other options:
What forms of payment do you accept?
We accept all major credit cards, bank wires, PayPal and Western Union payments.
Are all of the products you sell refurbished?
Why doesn't the product picture match the item I received?
Our A+ motto promises that we:
1. Carefully inspect each product twice before packing.
I am not located in the United States. How do I import my equipment to my country?
We recommend hiring a broker to get your items through customs.
What is the average time for an order to be invoiced and shipped?
Can I lower the price of my Commercial Invoice for Customs?
What does it mean if the condition of an item is Broken?
What does it mean if an item condition is Cosmetic?
What causes the warranty to be voided?
The following things will cause your warranty to be voided:
2. The product is incorrectly cared for. Primarily the sterilization and handling of the product.
Can I extend my warranty after it's over?
Absolutely! The price of the extended warranty depends on the product.
Please contact your sales rep today to determine the price of the extended warranty.
What does it mean if a product is Expired?
What does it mean if a product is In Date?
Can I pick up my order from one of your offices?
Do you test your products?
Do you ship to my Country?
Stryker Conquest™ 3.4 mm 120 mm Soft Tissue Grasper$250.00
Arthrex Probe 3.4 mm tip, w/ 5 mm Markings$180.00
Smith & Nephew Arthro-Pierce, Curved Right, Cigar HandleContact for Best Pricing
Stryker 2.0 mm Nerve Hook ProbeContact for Best Pricing
Stryker 4.0 mm Nerve Hook ProbeContact for Best Pricing
Arthrex PCL Curved Curette, Closed EndContact for Best Pricing
Smith & Nephew Microfracture Pick XL, 60ÂºContact for Best Pricing
Smith & Nephew Acufex Crochet HookContact for Best Pricing
ConMed Linvatec Spectrum II Repair KitContact for Best Pricing
Conmed Linvatec Zone Specific II Meniscal Repair Cannula, Left MiddleContact for Best Pricing
Conmed Linvatec Zone Specific II Meniscal Repair Cannula, Right MiddleContact for Best Pricing
Conmed Linvatec Zone Specific II Meniscal Repair Cannula, Left AnteriorContact for Best Pricing